At Eli Roams, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of personal information when you use our website:
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Full name
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Shipping address
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Contact details, including phone number and email address
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Purchase history and order information
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Device and browser information through cookies or analytics tools
We do not collect or store any payment details, as we operate solely with Cash on Delivery.
How We Use Your Information
The information we collect is used to:
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Process and fulfill your orders
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Communicate with you regarding your orders or support inquiries
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Send you promotional emails (only if you opt-in)
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Improve website performance and customer experience
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. Your data may be shared with trusted service providers strictly for the purpose of order fulfillment, website operation, and customer support. All third parties are required to maintain the confidentiality of your information.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may impact your website experience.
Your Privacy Choices and Opt-Out Instructions
You have the right to access, update, or delete your personal information. If you no longer wish to receive promotional emails or communications from us, you may opt out at any time by:
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Clicking the “unsubscribe” link in our marketing emails (if applicable)
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Contacting us directly at [email protected] with your opt-out request
Please note that even after opting out, we may still send you transactional or order-related emails.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
International Users
As Eli Roams operates worldwide, your information may be processed and stored in countries outside your own. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Email: [email protected]